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Policy & Procedures for COVID-19

COVID-19 is a dynamic situation that continues to develop and impact the travel industry around the world.
We understand the concerns of our clients in booking their Antarctica adventure. While we trust that current health
emergency will be resolved before our season begins, your peace of mind and safety is our main concern.
If you are unable to join your voyage due to government travel restrictions, virus-related illness, or
restrictions placed upon us by the ship owners or local port authorities, we will re-accommodate you on a
future voyage within the next 12 months from voyage date of departure.
To reassure you that your monies paid are safe with us, we would like to offer some flexibility when confirming
your Antarctic expedition aboard the Ocean Endeavour. We have put the following policy in place, which comes
into immediate effect on 12 March 2020 for all new bookings and bookings reconfirmed after this date.
This change in policy will now offer even greater peace of mind and assurance when travelling or reconfirming your
Antarctic expedition with us.

Our Book with Assurance Policy offers:

• A reduced deposit will apply for all new bookings for 2021/22 season voyages:
- USD 1,000 (AUD 1,450 / EUR 850/ GBP 800 / NZD 1,550) per person for all 12day or less voyages and-
- USD 2,000 (AUD 2,900 / EUR 1,700 / GBP 1,600 / NZD 3,100) for all >13 day voyages
• For all 2022/23 voyages, a deposit of 20% of the appropriate cabin rate is required to confirm the
reservation.
• The final payment is due as per normal terms and conditions (95 days prior to departure).
• One free* voyage change is permitted up to 95 days prior to voyage departure, without penalty.

*Voyage transfer, cabin or berth must be the same or higher value than the original, with any difference in price paid at
time of full payment. Can be transferred to any voyage in 2022/23 or 2023/24, subject to availability. If clients wish to
transfer to 2023/24, deposit will be held on file until the season is released (approx. Dec21). Applies to F.I.T bookings,
please contact us for our policy around group bookings.

Thank you for taking the time to review this important information. As there will be further developments in the
matter, The Ocean Endeavour Company will continue to update our policy and procedures in this fast-changing
situation, and will keep you informed.
 

Updated 21/07/2021

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